Privacy Policy 77rp – Malaysia Player Data Protection

77rp collects various types of information depending on how you interact with our platform. This information falls into two main categories:

Information you provide directly:

• Full name, date of birth, and identification card (IC) or passport number during registration and the KYC process.
• Email address and mobile number for account communications.
• Payment method information including bank account holder name and account number for transaction processing.
• Any additional information you provide when contacting our customer support team.

Information collected automatically:

• Your IP address, device type, operating system, and web browser version.
• Geographic location based on IP address (country and state level only).
• Gaming activity history, login times, and platform usage patterns.
• Cookie data and device identifiers to maintain your login session.

Every piece of information we collect is used for specific, legitimate purposes. We do not use your data for any other purpose without your consent:

• Account management — to securely create, verify, and manage your player account.
• Transaction processing — to process deposits and withdrawals quickly and accurately.
• KYC verification — to meet legal requirements and prevent money laundering and identity fraud.
• Customer support — to provide relevant assistance when you contact our team.
• Platform security — to detect and prevent fraudulent activity, unauthorised access, and system abuse.
• Personalise your experience — to recommend games suited to your preferences and gameplay patterns.
• Responsible gaming — to monitor gameplay patterns and detect early signs of problem gambling.
• Marketing communications — to inform you of the latest promotions and offers, subject to your notification preferences.

77rp does not sell or trade players' personal information. However, there are limited situations where we need to share certain information with trusted third parties:

• Payment processors — required transaction information is shared with licensed payment processors to facilitate deposits and withdrawals securely.
• Game service providers — our game software providers receive session data necessary to run the games, but do not receive your personally identifiable information.
• Regulatory authorities — when required by law or a directive from a lawful authority, we will disclose the necessary information.
• Analytics services — anonymised usage data (with no individually identifiable player information) is used for platform improvement purposes.

Player data security is an absolute priority at 77rp. We continuously invest in the latest security infrastructure to ensure your information is always protected:

• 256-bit SSL encryption on all data communications between the platform and users.
• Encrypted password storage using one-way hashing algorithms that cannot be decrypted.
• Two-factor authentication (2FA) available for all accounts as an added layer of security.
• 24/7 security monitoring by our cybersecurity team to detect real-time threats.
• Regular security audits by independent third parties to identify and address any system vulnerabilities.
• Internal access controls — only authorised personnel with a legitimate need may access player data.

While we do everything in our power to protect your data, no digital system can be guaranteed 100% secure. We therefore encourage players to take their own protective measures, such as using strong passwords and not sharing login credentials.

77rp uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. There are three main categories of cookies we use:

Essential cookies cannot be disabled as they are critical for the platform's core functions. Analytics and marketing cookies can be managed through your web browser settings. Please note that disabling certain cookies may affect your experience on the platform.

77rp retains your personal information for as long as your account is active or as long as necessary for the purposes stated in this policy. Our data retention periods are as follows:

• Active account data — retained for the duration your account is active plus 5 years following account closure.
• Financial transaction records — retained for 7 years in accordance with legal and tax compliance requirements.
• Security logs — retained for 12 months for security incident investigation purposes.
• Cookie data — expires automatically after the set period or when you clear your browser cache.

When data is no longer needed, we will securely delete it using methods that ensure it cannot be recovered. Players who close their account may request confirmation of data deletion through our support team.

Under Malaysia's Personal Data Protection Act and leading privacy principles, you have the following rights regarding your personal data:

The 77rp platform may contain links to or be integrated with third-party services such as game providers and payment processors. Please be aware that:

• 77rp is not responsible for the privacy practices of any third-party websites or services.
• When you access third-party services through our platform, the privacy policy of that party will apply.
• We encourage you to read the privacy policy of every third party you deal with.
• All third-party service providers working with 77rp have undergone security assessments and are bound by data protection agreements.

77rp reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. When significant changes are made:

• We will update the "Updated" date at the top of this page.
• Notices about important changes will be sent via email or in-account notifications.
• Continued use of the platform after changes take effect constitutes your acceptance of the amended policy.

If you have any questions, concerns, or complaints about how 77rp handles your personal data, our team is ready to help. You can reach us via:

• Live Chat — available 24 hours a day, 7 days a week directly on the 77rp platform.
• Support email — [email protected] (responses within 1–2 business days).
• FAQ Page — visit FAQ page us for answers to frequently asked questions about privacy and your account.

We are committed to providing a satisfactory response to every privacy-related inquiry. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.